We have a no inquiries posed to return strategy within 7 days. In the event that 7 days have gone by since the date of your buy, we will assess each case separately. We won’t offer discounts on items we have needed to arrange in or on links.
To be qualified for a return, your thing should be unused and in the very condition that you got it. It should likewise be in the first bundling unopened.
Note: Only customary valued things might be discounted or traded, tragically deal things can’t be discounted.
There will be a 20% Handling charge on all products returned that have been accurately provided and on merchandise returned external the 7 days that SOLARSYSTEM consent to reclaim.
Non-returnable things:
LA GEL AGM batteries are excluded from being returned.
Gift vouchers
Things sold on exceptional or advancement
Pre-cut link
Would it be advisable for you to wish to return a thing for trade or discount:-
First kindly tell us by email: info@Solarsystem.co.za
To finish your return, we require the first receipt as verification of procurement.
Kindly don’t send your buyback to the producer.
Returns should be sent or conveyed to our premises: SOLARSYSTEM (Pty) Ltd, 29 Wessel road Rivonia, Johannesburg, South Africa, 2128. Kindly encase unique receipt
There are sure circumstances where just fractional discounts are conceded: (if material)
Merchandise has been utilized
Products are not in unique bundling
Products are harmed
Products are out of the profits strategy 7 Days
Discounts (if relevant)
When your return is gotten and assessed, we will send you an email to tell you that we have accepted your brought thing back. We will likewise tell you of the endorsement or dismissal of your discount.
On the off chance that you are supported, your discount will be handled, and a credit will consequently be applied to your charge card or unique technique for installment, in 30 days or less.
Late or missing discounts
In the event that you haven’t gotten a discount yet, first, check your ledger once more. Then, at that point, contact your Card organization, it might require some investment before your discount is authoritatively posted. Next, contact your bank. There is in many cases some handling time before a discount is posted.
On the off chance that you’ve done all of this you actually have not accepted your discount yet, if it’s not too much trouble, get in touch with us at info@Solarsystem.co.za
Trades and Warranty Claims
We possibly supplant things assuming they are faulty or harmed from fabrication.
If it’s not too much trouble, NOTE: All electrical things are expected to be introduced by a certified individual. Sunlight-based establishments in South Africa require a substantial COC (Certificate of Compliance).
We will possibly consider discounting or supplanting electrical hardware assuming that the gear is introduced by a qualified circuit tester as per SANS and NRS guidelines. All sun-oriented establishments for guarantee purposes will require satisfactory DC and AC flood assurance devices introduced.
Kindly NOTE: We offer no guarantees, nor will we go into any case in regards to LA GEL or AGM batteries.
All trade or guarantee things should be returned at the client’s cost to:
29 Wessel Road Rivonia, Johannesburg 2128 South Africa.
Bring shipping back
Note: Return transportation and resulting conveyance delivery are for the client’s cost.
You will be liable for paying for your own delivery costs for returning your thing. It is non-refundable to Ship costs. In the event that you get a discount, the expense of return delivery will likewise be deducted from your discount.
Contingent upon where you reside, the time it might take for your traded item to contact you, may fluctuate.
On the off chance that you are transporting a thing over R700.00, you ought to consider utilizing an identifiable delivery administration or buying delivering protection. We don’t ensure that we will accept your brought thing back.